Q1.Are you a manufacturing or trading company?
A1. We are a manufacturer/ factory, established in 2010.
Q2. How long is the warranty? Does your company supply the spare parts?
A2. The warranty extends for one year (calculated from the time the equipment arrives at the customer's location). We offer spare parts at the most affordable cost for your convenience.
Q3. What about Warranty? What will we do if the machine is broken down?
A3. The warranty period for all structural and mechanical equipment is one year. The warranty period for all electric motors is half a year. Wear parts are not covered by warranty unless the component part is found to be defective.
Q4. What is your payment method?
A4. A 30% deposit is required in T/T advance, with the remaining 70% balance due before shipment.
Q5. If I need the complete crushing plant can you help us to build it?
A5. We can assist you in setting up a complete production line and provide related professional advice. We have successfully established numerous mining projects both in China and overseas.
Q6. What's the after-sale service of your company?
A6. We provide foundation drawings and instructional videos to clients for installation. Additionally, we offer guidance services for the installation and operation of workers, among other support options.
Q7. Can your company provide wearing parts?
A7. We pride ourselves on our swift delivery service, ensuring spare parts reach you within a mere 10 working days post-order. For equipment not manufactured by Shandong Huimin Lusheng Metal Products Co., LTD, simply provide us with the precise drawing or number of the required wearing parts, and we'll handle the rest.
Q8. How can you secure the most advantageous and competitive quotation perfectly suited to your needs?
A8. To guarantee that we recommend a product perfectly aligned with your unique requirements, please provide us with the following crucial information:
1). Mesh length: _____
2). Mesh width: _____
3). Mesh height: _____
4). Hole size: _____
5). Quantity: _____
Q9. What outstanding and value-added services do we provide to elevate your experience with us?
A9. (1) Our team of highly skilled engineers crafts a custom-designed pr