Q1. Are you a manufacturing or trading company?
A1. Shandong Huimin Lusheng Metal Products Co., LTD is a manufacturer/factory, established in 2010.
Q2. How long is the warranty? Does your company supply the spare parts?
A2. Our warranty lasts for one year upon the equipment's arrival at the customer's site. We offer spare parts at the lowest cost to ensure your operations remain uninterrupted.
Q3. What about Warranty? What will we do if the machine is broken down?
A3. At Shandong Huimin Lusheng Metal Products Co., LTD, the warranty for all structural and mechanical equipment is one year, and for all electric motors, it is half a year. Wear parts are not included unless found defective.
Q4. What is your payment method?
A4. We require a 30% deposit in T/T advance, with the remaining 70% balance to be paid before shipment.
Q5. If I need the complete crushing plant can you help us to build it?
A5. Shandong Huimin Lusheng Metal Products Co., LTD can assist in setting up a complete production line and provide professional advice. We have successfully built numerous mining projects both in China and overseas.
Q6. What's the after-sale service of your company?
A6. Shandong Huimin Lusheng Metal Products Co., LTD provides foundation drawings and installation videos. We also offer guidance services for installation and operation, ensuring your team is fully supported.
Q7. Can your company provide wearing parts?
A7. We can deliver spare parts within 10 working days post-order. For non-company manufactured equipment, please provide the wearing parts drawing or number for compatibility checks.
Q8. What should we need to do if we want to get the best quotation?
A8. To recommend the most suitable type for your needs, please provide us with the following information:
1). Mesh length: _____
2). Mesh width: _____
3). Mesh Height: _____
4). Hole size: _____
5). Quantity: _____
Q9. What exceptional services do we offer for your satisfaction?
A9. (1) Our team of professional engineers meticulously designs a tailor-made production line to perfectly meet your needs.
(2) We conduct a thorough pre-check and ensure acceptance of all products before they are dispatched to you, guaranteeing top-notch quality.
(3) Receive expert technical guidance for seamless installation, ensuring your operations run smoothly from day one.