Q1.Are you a manufacturing or trading company?
A1. We are a manufacturer/factory, established in 2010.
Q2. How long is the warranty? Does your company supply the spare parts?
A2. The warranty extends for a full year (calculated from the time the equipment reaches the customer's location). We offer spare parts at the most competitive prices for your convenience.
Q3. What about Warranty? What will we do if the machine is broken down?
A3. The warranty period for all structural and mechanical equipment is one year. The warranty period for all electric motors is six months. Wear parts are not covered by warranty unless the component part is found to be defective.
Q4. What is your payment method?
A4. A 30% deposit is required in T/T advance, with the remaining 70% balance payable before shipment.
Q5. If I need the complete crushing plant can you help us to build it?
A5. We can assist you in setting up a complete production line and provide related professional advice. We have successfully established numerous mining projects both in China and overseas.
Q6. What's the after-sale service of your company?
A6. We provide foundation drawings and instructional videos to clients for installation. Additionally, we offer guidance services for the installation and operation of workers, along with other support options.
Q7. Can your company provide wearing parts?
A7. We are committed to delivering spare parts swiftly, within just 10 working days after receiving your order. For equipment not produced by Shandong Huimin Lusheng Metal Products Co., LTD, please ensure you provide us with the precise wearing parts drawing or the specific part number for a seamless transaction.
Q8. How can you secure the most advantageous quotation tailored precisely to your needs?
A8. To guarantee we recommend the perfect solution crafted to meet your unique requirements, we kindly request the following crucial details:
1). Mesh length: _____
2). Mesh width: _____
3). Mesh Height: _____
4). Hole size: _____
5). Quantity: _____
Q9. What remarkable services can we provide to elevate your experience?
A9. (1) Our team of top-tier engineers will design a custom production line meticulously tailored to meet your distinct specifications, ensuring it perfectly suits your operational needs.
(2) We perform thorough pre-delivery inspections and confirm product acceptance