Q1.Are you a manufacturing or trading company?
A1. We are a manufacturer/factory, proudly established in 2010.
Q2. How long is the warranty? Does your company supply the spare parts?
A2. Our comprehensive warranty extends for a full year from the time the equipment arrives at your location. We also provide spare parts at the most competitive prices for your convenience.
Q3. What about Warranty? What will we do if the machine is broken down?
A3. The warranty for all structural and mechanical equipment covers one year, while electric motors have a six-month warranty. Wear parts are excluded unless a defect is identified.
Q4. What is your payment method?
A4. We require a 30% deposit in T/T advance, with the remaining 70% balance due before shipment.
Q5. If I need the complete crushing plant can you help us to build it?
A5. Absolutely, we can assist you in establishing a comprehensive production line and offer expert advice. We have successfully executed numerous mining projects both in China and internationally.
Q6. What's the after-sale service of your company?
A6. We provide detailed foundation drawings and instructional videos to facilitate your installation process. Furthermore, we offer guidance for the installation and operation of workers, among other supportive services.
Q7. Can your company provide wearing parts?
A7. Yes, indeed! Our commitment to efficient service means we can dispatch spare parts within an impressive 10 working days after you place your order. For equipment not originally manufactured by Shandong Huimin Lusheng Metal Products Co., LTD, simply provide us with the specific wearing parts drawing or number, and we'll handle the rest with precision.
Q8. What steps should be taken to secure the most favorable quotation for your needs?
A8. To ensure we provide you with the most competitive and precise quotation, tailored perfectly to your needs, kindly supply us with the following crucial information:
1). Mesh length: _____
2). Mesh width: _____
3). Mesh Height: _____
4). Hole size: _____
5). Quantity: _____
Q9. What exceptional services can we offer?
A9. (1) Our team of highly skilled engineers is dedicated to crafting a bespoke production line meticulously designed to meet and exceed your unique specifications, ensuring unparalleled efficiency and performance.
(2) We perform thorough and