Q1.Are you a manufacturing or trading company?
A1. We are a manufacturer/ factory, established in 2010.
Q2. How long is the warranty? Does your company supply the spare parts?
A2. The warranty extends for one year (Calculated from the time the equipment arrives at the customer's location). We offer spare parts at the lowest cost for your convenience.
Q3. What about Warranty? What will we do if the machine is broken down?
A3. The warranty period for all structural and mechanical equipment is one year. The warranty period for all electric motors is half a year. Wear parts are not covered by warranty unless the component part is found to be flawed.
Q4. What is your payment method?
A4. A 30% deposit is required in T/T advance, with the remaining 70% balance due before shipment.
Q5. If I need the complete crushing plant can you help us to build it?
A5. We can assist you in setting up a complete production line and provide related professional advice. We have already successfully established numerous mining projects in China & Overseas.
Q6. What's the after-sale service of your company?
A6. We provide foundation drawings and instructional videos to clients for installation. Additionally, we offer guidance services for the installation and operation of workers, among other support options.
Q7. Can your company provide wearing parts?
A7. We are committed to delivering spare parts promptly, with a maximum turnaround time of just 10 working days post-order. For equipment not originally produced by Shandong Huimin Lusheng Metal Products Co., LTD, we kindly ask for the relevant wearing parts drawing or part number to ensure accurate servicing.
Q8. How can you secure the most competitive and advantageous quotation that meets your needs?
A8. To ensure we propose the most suitable and tailored type for your specific needs, please provide us with these crucial details:
1). Mesh length: _____
2). Mesh width: _____
3). Mesh Height: _____
4). Hole size: _____
5). Quantity: _____
Q9. What extraordinary services do we extend to elevate your experience?
A9. (1) Our team of highly skilled engineers crafts a custom-designed production line, precisely engineered to align with your unique specifications, ensuring optimal performance.
(2) We perform thorough pre-delivery inspections and comprehensive product acceptance